Privacy Policy

Last updated: April 2026

1. Introduction

The Trent University charitable lottery campaign ("we", "us", "the Campaign") is committed to respecting and protecting the privacy of every visitor, participant and supporter who interacts with universityloto.com. This Privacy Policy outlines what information may be collected, why it is collected, how it is used, and the choices available to you.

By using this website, registering an account or purchasing a charitable lottery ticket, you acknowledge that you have read and understood this Privacy Policy.

2. Information We May Collect

Depending on how you interact with universityloto.com, the Campaign may collect the following categories of information:

• Identification details — your full name, date of birth (for age verification) and place of residence where required by applicable lottery regulations.
• Contact information — email address, telephone number and mailing address used for account communication and winner notifications.
• Account information — username, secured authentication credentials and account preferences.
• Ticket purchase information — records of charitable lottery tickets purchased, payment confirmation references and transaction history. Payment card details are processed by trusted payment providers and are not stored by the Campaign.
• Technical data — IP address, browser type and version, device information, referring pages and basic usage analytics collected through standard logging and cookies.
• Communications — content of correspondence you send to us, including support enquiries.

3. How We Use Your Information

Information is used strictly for legitimate, charitable and operational purposes, including:

• Providing access to your account and verifying your eligibility (including the 18+ age requirement).
• Processing charitable lottery ticket purchases and issuing confirmations.
• Conducting the official draw and contacting winners in accordance with the licence conditions.
• Complying with regulatory, licensing, anti-fraud and record-keeping obligations associated with Raffle Licence RAF1539707.
• Responding to your enquiries and providing support.
• Improving the security, performance and usability of universityloto.com.
• Sending operational notices and, where you have opted in, occasional updates about the charitable lottery and related Trent University initiatives.

4. Legal Basis for Processing

We process personal information on the basis of contractual necessity (so we can provide the services you have requested), legal obligation (compliance with lottery licensing, financial and record-keeping rules), legitimate interests in the responsible operation of a charitable lottery, and — where required — your consent.

5. Sharing of Information

The Campaign does not sell personal information. We may share limited information only as necessary with:

• Regulatory authorities, auditors and the licensing body in connection with Raffle Licence RAF1539707.
• Trusted service providers (payment processors, hosting providers, email delivery services) that operate on our behalf under appropriate confidentiality obligations.
• Professional advisors where required for legal or compliance reasons.

6. Data Security

We apply appropriate organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure or destruction. While no online service can guarantee absolute security, we work continuously to keep your data safe and to limit access to authorised personnel only.

7. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and licensing record-keeping obligations associated with the charitable lottery. Once no longer required, information is securely deleted or anonymised.

8. Cookies & Similar Technologies

universityloto.com may use cookies and similar technologies to remember preferences, maintain secure sessions and understand how the website is used. You may control or disable cookies through your browser settings; please note that certain functions of the website may not operate correctly without them.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information, where legal retention obligations do not apply.
• Restrict or object to certain processing activities.
• Withdraw consent where processing is based on consent.

Requests can be made via the contact details below. We will respond within the timelines required by applicable law.

10. Children

universityloto.com is intended exclusively for adults aged 18 years and over. The Campaign does not knowingly collect information from minors. If you believe a minor has provided information to us, please contact us so we can take appropriate action.

11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The current version will always be available on this page along with its effective date.

12. Contact

For any questions or requests regarding this Privacy Policy or your personal information, please contact the Trent University charitable lottery campaign through the official channels listed on universityloto.com. For general university enquiries unrelated to the lottery, please visit www.trentu.ca.